When the Ferro Corporation (“Ferro”), a global supplier of technology-based performance materials, moved to select a new ERP system, technical infrastructure issues surfaced.
Due to light governance during mergers and acquisitions; lack of global technology and implementation standards; and out-of-warranty systems, the technical infrastructure of the organization was fragmented.
Essential IT systems were not up to standard and day-to-day business was interrupted. Employees across the globe were working from multiple enterprise-level systems.
Tasks as simple as printing at multiple office sites became tedious because environments weren’t integrated. Ferro lacked simple, but critical, infrastructure capabilities like wireless networks, single authentication structure, centralized software distribution and network management.
What Ferro needed was one, integrated infrastructure platform that would allow them to scale rapidly during future mergers. Not to mention, a solution that would streamline responsibilities for IT, drive down ownership costs, and allow employees to work anytime from anywhere.
Ferro had an idea of what the ideal state looked like but was not sure how to get there.
Enter Blue Chip.
Blue Chip worked with Ferro to assess the maturity of the infrastructure workloads in their environment.
From LAN configuration and operating systems to messaging and directory services, a detailed roadmap to an ideal state was mapped.
And with key workloads and associated projects identified, the technology on which to build the solution was selected. In addition to servers and processors, Microsoft technologies like Active Directory, Forefront Identity Manager, System Center, Exchange and Office 365 were chosen.
Leveraging Microsoft technologies and extensive experience, Blue Chip helped Ferro establish global platform standards, streamline workloads, migrate and merge email environments and automate system processes.
After 36 months, Ferro reached their ideal state and had one, integrated infrastructure platform.
And, ultimately, a stable infrastructure and standardized platform allowed Ferro to prepare for their journey to the cloud and reduce their total IT cost of ownership.